Frequently Asked Questions

Q: Will there be concerts this summer at the Aretha?
A: Yes, there will be concerts for the 2021 season. Please check theAretha.com and our social media channels for updates.

Q: Why are ticket prices higher this year for the Jazzy Night Series?
A: The Aretha is excited to welcome guests back for 2021 Jazzy Nights. As we continue to plan the season at full venue capacity, we will adhere to safety guidelines. In an effort to offer the great talent you are accustomed to at the Aretha, ticket prices for the Jazzy Nights have increased to $50.00 for lower bowl seating, and tickets for the upper bowl are $25.00 each.

Q: I purchased tickets for the Jeezy show in 2020. Can I use the same tickets?
A: Yes, JEEZY, originally scheduled for Saturday, June 27, 2020, will appear on Friday, September 3,

Tickets for the original show will be honored for the September 3rd performance.

In addition, the Isley Brothers and Chaka Khan show, originally scheduled for Sunday, June 21, 2020 is rescheduled for Saturday, August 21, 2021. Tickets for the original shows will be honored for the August 21st performance.

Tickets for both shows must be purchased through TicketMaster.com. No tickets will be sold at The Aretha Box Office.

PLEASE NOTE:
Customers not wishing to attend the rescheduled shows must request a refund of their 2020 ticket before June 30, 2021. Refunds will not be issued at The Aretha Box Office. Refunds must be requested online by logging on to TheAretha.com website, click on the Refund button, and complete the required information to submit. For more information, updates, and to purchase tickets, visit the website, thearetha.com, and the Aretha Franklin Amphitheatre social media links.

Q: When will refunds be issued from 2019 & 2020?
A: We are currently processing refunds for tickets purchased in 2019 and 2020. Please allow for 7-10 business days after your refund is processed for funds to be reflected in your account.

Q: What is the refund process?
A: Please visit theAretha.com website. Select the Refund tab and complete the listed instructions to submit. To ensure payment is issued swiftly, please enter all requested information.

Q: Will refunds include the fees from Ticketmaster purchases?
A: Yes, refunds will include Ticketmaster fees.

Q: How will tickets purchased in cash be refunded?
A: Cash refunds will be issued electronically.

Q: Can I automatically exchange my canceled tickets for a 2021 Jazzy Night show?
A: No. All tickets will abide by the Refund policy in effect on theAretha.com.

Q: What if I lost my ticket from last season?
A: Please email the box office at boxoffice@thearetha.com with a copy of your credit card receipt, and or bill statement of the tickets and someone will get back within 48 hours.

Q: Will refunds be available at the Box Office?
A: No, the Box Office will not be open for refunds. All refunds will be processed electronically via the Aretha.com website.

Q: What are the Box Office Hours?
A: The Aretha Box office is open Monday through Friday from 10am – 6pm and Saturday from 11am -3pm.

Q: Will the wearing of masks be required at concerts/events?
A: No, effective, July 1, the State of Michigan mandate requiring masks for outdoor venues has been removed.

Q: I would like to host an event at the Aretha Franklin Amphitheatre, who do I contact?
A: For rental inquiries, please email rentals@thearetha.com. Someone will contact you within 48 hours.

Q: Is the Aretha Franklin Amphitheatre Handicap Accessible?
A: Yes, the Aretha Franklin Amphitheatre is Handicap Accessible.

Q: Where is the Aretha Franklin Amphitheatre located and is there parking?
A: The Aretha Franklin Amphitheatre is located along the Detroit River less than 1 mile east of the Renaissance Center. Take East Jefferson to Chene Street and head towards the riverfront. The Aretha Franklin Amphitheatre is ahead about 3 blocks. Well-lighted parking is available on the grounds.

© 2020 The Aretha Franklin Amphitheatre