Frequently Asked Questions

Effective 4/2023

Q:   Can I bring my purse/bag into The Aretha?

A:    Yes, Patrons attending events will be permitted to carry wristlets or (1) clear plastic bag that does not exceed 12’X6”X12”.  Please see below for size reference


Q: Where can I purchase tickets to shows?

A: Tickets for shows at the Aretha can be purchased at the Aretha Box Office, online via our website or on Tickets purchased at our box office will incur a $5 facility fee per ticket. 


Q: What are the Box Office Hours?

A:  During the spring/summer season, the Aretha Box office is open Monday through Friday from 10am – 6pm and Saturday from 11am – 3pm.  


Q: Are shows canceled due to rain or inclement weather? 

A: All shows at The Aretha are rain or shine events. Shows are rarely canceled or postponed due to inclement weather. 


Q: What is your Refund Policy?

A:  All sales are final. Refunds are available for rescheduled or canceled shows through the ticket purchasers’ original point of purchase. Please keep in mind that support acts and show times are subject to change at any time and this does not warrant a refund.  

Ticketmaster: If you purchased from Ticketmaster, please visit for specific ticket refund or exchange information.


Q: I would like to host an event at the Aretha Franklin Amphitheatre, who do I contact? 

A:   For rental inquiries, please email Someone will contact you within 48 hours. 


Q:   Is the Aretha Franklin Amphitheatre Handicap Accessible? 

A:   Yes, the Aretha Franklin Amphitheatre is Handicap Accessible. The West Gate Entrance is the best entrance for easy accessibility. 


Q: What is allowed/not allowed inside the venue if you have purchased lawn seats?

A:  Foldable chairs are allowed. However, the chair must be visible. Blankets and pillows are allowed.  No food or beverage of any kind is allowed.


Q: What items are PROHIBITED inside the venue? 

A: No large bags (bag size cannot not exceed 12’ X 6” X 12”)

No weapons

No musical instruments

No nudity

No lasers

No fireworks

No outside food/beverage

No boomboxes/bluetooth speakers

No coolers 

No narcotics

No sharp accessories


Q:    Where is the Aretha Franklin Amphitheatre located and is there parking? 

A:     The Aretha Franklin Amphitheatre is located along the Detroit River less than 1 mile east of the Renaissance Center. Take East Jefferson to Chene Street and head towards the riverfront.  The Aretha Franklin Amphitheatre is ahead about 3 blocks. Well lit paid parking is available on the ground.  Each parking lot is independently owned and is not managed by The Aretha.


Q:  How can I get a job at The Aretha?

A: If you’re interested in employment at The Aretha  please send an email to


© 2020 The Aretha Franklin Amphitheatre