Frequently Asked Questions

Effective 8/23/2021

Will there be concerts this summer at the Aretha?
Yes, there will be concerts for the 2021 season. Please check theAretha.com and our social media channels for updates.

Why are ticket prices higher this year for the Jazzy Night Series?
The Aretha is excited to welcome guests back for 2021 Jazzy Nights. As we continue to plan the season at full venue capacity, we will adhere to safety guidelines. In an effort to offer the great talent you are accustomed to at the Aretha, ticket prices for the Jazzy Nights have increased to $50.00 for lower bowl seating and tickets for the upper bowl are $25.00 each.

We are currently processing refunds for tickets purchased in 2019 and 2020. Please allow for 7-10 business days after your refund is processed for funds to be reflected in your account.

Q: What is the refund process?
A: Please visit theAretha.com website. Select the Refund tab and complete the listed instructions to submit. To ensure payment is issued swiftly, please enter all requested information.

Will refunds include the fees from Ticketmaster purchases?
Yes, refunds will include Ticketmaster fees.

How will tickets purchased in cash be refunded?
Cash refunds will be issued electronically.

Can I automatically exchange my canceled tickets for a 2021 Jazzy Night show?
No. All tickets will abide by the Refund policy in effect on theAretha.com.

What if I lost my ticket from last season?
Please email the box office at boxoffice@thearetha.com with a copy of your credit card receipt, and or bill statement of the tickets and someone will get back within 48 hours.

Will refunds be available at the Box Office?
No, the Box Office will not be open for refunds. All refunds will be processed electronically via
theAretha.com website.

What are the Box Office Hours?
The Aretha Box office is open Monday through Friday from 10am – 6pm and Saturday from 11am – 3pm.

Will the wearing of masks be required at concerts/events?
Effective July 1, the State of Michigan mandate requiring masks for outdoor venues has been removed. However, in keeping the Aretha a safe space please wear a mask if you are not fully vaccinated. To date, we are not asking for proof of vaccination or a negative Covid test result.

I would like to host an event at the Aretha Franklin Amphitheatre, who do I contact?
For rental inquiries, please email rentals@thearetha.com. Someone will contact you within 48 hours.

Is the Aretha Franklin Amphitheatre Handicap Accessible?
Yes, the Aretha Franklin Amphitheatre is Handicap Accessible. The West Gate Entrance is the best entrance for easy accessibility.

What is allowed/not allowed inside the venue if you have purchased lawn seats?
Foldable chairs are allowed. However, the chair must be visible. Blankets are allowed. No food or beverage of any kind is allowed.

Where is the Aretha Franklin Amphitheatre located and is there parking?
The Aretha Franklin Amphitheatre is located along the Detroit River less than 1 mile east of the Renaissance Center. Take East Jefferson to Chene Street and head towards the riverfront. The Aretha Franklin Amphitheatre is ahead about 3 blocks. Well-lighted parking is available on the grounds.

© 2020 The Aretha Franklin Amphitheatre